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ViewOnce Mobile Application

Privacy Policy

Real-Time Sales Agent Tracking & Intelligence Platform

Effective Date: September 4, 2025

1. Introduction

Welcome to ViewOnce ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency regarding how your data is collected, used, and safeguarded. This Privacy Policy governs your use of the ViewOnce mobile application (the "App"), designed to manage sales agent attendance, party visit logging, route tracking, and field intelligence.

By downloading, accessing, or using ViewOnce, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

To provide accurate sales agent tracking and visit management, ViewOnce collects the following types of information:

Location Information (Foreground & Background): ViewOnce collects precise location data (GPS coordinates) to record field visits, log duty travel routes, and calculate distance covered. Location data is collected continuously in the background only when you are actively checked in / On-Duty, even when the App is closed or not in active use.
  • Account & Profile Information: User ID, full name, phone number, email address, role, and assigned sales region/party details.
  • Device Identification: Unique Device ID and operating system version for single-device session enforcement, account security, and anti-fraud monitoring.
  • Camera & Media Files: Photos uploaded as proof during party visits, store check-ins, or expense receipts.
  • Operational Logs: Duty status changes (On-Duty / Off-Duty), visit timestamps, and app usage diagnostics.

3. How We Use Your Information

We use the collected data strictly for operational, security, and administrative purposes:

  • To track sales agent field travel routes and generate accurate distance/travel reports during duty hours.
  • To verify party visit locations and store check-in authenticity.
  • To enforce single-device active session limits for enterprise account security.
  • To send essential real-time notifications regarding duty status updates and visit schedules.
  • To maintain system integrity, troubleshoot bugs, and enhance platform performance.

4. Prominent Disclosure: Background Location Usage

ViewOnce requires continuous background location access to provide accurate sales route tracking and automated visit logging while field representatives perform duty tasks.

  • When Location Tracking Starts: Tracking begins only when you explicitly tap "Start Duty" or check in for your work shift.
  • When Location Tracking Stops: Tracking stops immediately when you tap "End Duty", sign out, or complete your shift.
  • No Hidden Tracking: We do not track your location during personal hours or when your duty status is set to Off-Duty.
  • Notification Indication: A persistent foreground notification is displayed on your device whenever background location tracking is active.

5. Data Sharing & Third-Party Services

We do not sell, rent, or trade your personal or location data to third parties or advertisers. Data is shared only under the following strictly defined conditions:

  • Enterprise Employers/Admins: Authorized supervisors and administrative personnel of your organization can view duty routes, visit logs, and performance dashboards.
  • Mapping & Reverse Geocoding Services: We use OpenStreetMap / Nominatim services to convert GPS coordinates into human-readable street addresses.
  • Legal Requirements: If required by applicable law, court order, or governmental regulations.

6. Data Security & Retention

We employ industry-standard security measures, including HTTPS encryption in transit and token-based API authentication, to safeguard your personal information against unauthorized access, loss, or misuse.

Location logs and visit data are retained for as long as your enterprise organization maintains an active subscription or as necessary to fulfill operational reporting requirements.

7. User Rights & Data Deletion

You have the right to access, update, or request the deletion of your account and personal data. If you wish to revoke location permissions, you can do so at any time via your device settings (though this may prevent certain core App features such as visit logging from functioning).

To request account deletion or data removal, please contact your enterprise system administrator or send an email to dharmeshwarigroupofbusiness@gmail.com with your registered account details.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or App functionality. Any updates will be posted on this page with an updated "Effective Date".

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or data privacy practices, please contact us: